I'm a parent | Help & Support

Help & Support

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I'm a parent

I'm a parent

Help your kids be great with money - everything you need to know

Getting started, Downloading | registering | setting up + more

Downloading SquareOne

ID Requirements

Which phone models are supported?

Parent's quick-start guide

SquareOne Walkthrough

Managing your parent wallet, Auto top-ups | pocket money | updating my details + more

My card declined when loading the parent wallet

Managing your kids, Editing profiles | managing pocket money | transaction limits + more

How you can set up multi-parent access

Pocket Money 2.0

Managing your child's account

Child to Parent Transfers

Customised Parent Transfers

Earning Creating + completing jobs

Create and manage jobs

Spending, Card use | transaction + daily limits | parental controls + more

Why are there no cash withdrawals in SquareOne

Contactless transaction limits

Using PIN for your child's first transaction

Changing the PIN on a child's card

Parental controls

Saving, Pockets | goals | notifications | parental settings + more

Security + safety, Logging in | lost / new device | passcodes | anti-bullying + more

Are my card details safe?