This article is intended for users of the following products in the UK and Qatar:
(Note: To enable this feature, please reach out to Nick Stocking through email at nick.stocking@golfgenius.com.)
With the advancement of technology and the changing physical environment around us, the game of golf has undergone significant evolution. The Golf Genius Mobile App has bridged the gap between players and events, allowing players to easily view event/league portals, view tee sheets, enter tournament round scores, and more.
For some of our users, our mobile app (previously only used for scoring purposes) can now be transformed into a complete Club App (allowing us to bridge the gap between players and their clubs). Built into our current mobile app, the Club App enables players to stay connected with their clubs while logged in with a personal email and password. Players will be able to register for club events, view their personal handicaps, post general play scores, and more. Pair the Club App with the Club Score Input Terminal, and players will be able to check in and post scores at the club, even when they don't have their phone handy.
This article will discuss setting up the Club App, providing player access, managing general play and check-ins, and geo-fencing.
Note: If you would like to learn more about using the mobile app for scoring a specific event/league instead (using a GGID or email/password), Click Here.
Before Setting up the Club App:
Before providing players access to the Club App, you will want to take the necessary steps in your account to ensure they have a good experience. These steps include:
Set up Directories: A directory is a list of events/leagues portal for your players to access.
Import your Course from WHS: Managers can import course details quickly from WHS. Course details include available tee(s), 9 and 18 hole Slope/Rating, yardages, hole index, and more.
Note: To post general play scores, course details must be imported from the WHS Course.Set up Event and League Registration: Setting up the event or league registration will allow players to sign themselves up for current and future events/leagues.
Set up Season Poin (Order of Merit): Season Points can be used to track and manage season points for players on your master roster.
Manage the Content on Public Profiles: Public Player Profiles can be created (for the players in your master roster) to display player information for others to see.
Setting up the Club App:
After taking the steps within your account to ensure all content that populates the App will fill it correctly, you can customize the Club App Navigation Buttons. To customize the Club App Buttons, follow these directions:
From the Customer Center, navigate to Customer Settings > Mobile App Settings.
Click on App Dashboard (as shown below).
The navigation menu will always include the Home, Directories, and Results buttons, one customizable button, and the "More" button.
You can take the following actions on the customizable button:
Change the title,
Change the icon, and
Change the Portal Page.
Any portal pages that you would like the customizable button directed to must be set up on your primary "Stand-Alone" Portal. To edit your stand-alone portal, go to Customer Settings > Other Portals. Once you are on this page, click the link to your primary stand-alone portal. In the portal editor, you can add several different pages.
For complete details on customizing the Club App Menu and the portal pages used in the Club App, Click Here.
Providing Players Access to the Club App:
Now that you have set up your account and customized the Club App navigation menu, you are ready to provide your players access. If you have not done so already, the first thing you need to do is populate your Master Roster. For complete details about importing and updating your Master Roster from WHS, Click Here.
To allow your players access to the Club App, they must be registered with your club and have created a password associated with the email address in your master roster. Players can be registered in various ways:
Manager registers all players at once: To register players to your Master Roster, go to Customer Center > Master Roster > Register All Golfers (as shown below).
Besides the default text that explains how to register, you can include additional text. The text provided by you will be noted as having been provided by the manager. Click "Send," and the players with an email address in the roster will receive registration instructions.
Manager registers players individually: If you need to register a player individually, go to Customer Center > Master Roster > View Master Roster. Search for the player you need to register, click "Register" in the "Action" icon by their name. Enter an email if it is not yet included, plus anything else you would like to include in the message, and click "Register." The player will receive registration instructions (as shown below).
When registering players, we highly recommend that you encourage them to download the mobile app onto their phones. If you inform the players how to download the app when you send the registration email, this will help reduce calls to the clubhouse or golf shop.
Players can search in the app store for the free mobile app by entering "Golf Genius." For more details about the current version of the app, and what devices it is available on, Click Here.
How players confirm their registration:
When a manager registers one or more players, they will receive an email with instructions to confirm their registration (as shown below).
The example above shows what a registration email will look like to your players. You will see the custom message sent by the manager is displayed, as well as registration instructions below.
Players will click "Confirm Registration," create a permanent password, and be logged into our system, where they can access all the event and league portals to which they are registered. That same email and password will be used to access the Club App.
For more details on how players download and use the Club App, Click Here.
Managing Check-in and General Play:
When players use the Club App, they can check in, post competition scores, and post scores for general play. As a manager, you can see details about these occurrences, including; Date, Event (eg., General Play or Event/League Name), Player name, Status (Not Started, In Progress, and Posted), and other information (as shown below).
To access the Check-in History and General Play, go to Customer Center > Master Roster > Check-In History General Play (as shown below).
Use any available filters (as shown below) to find specific check-ins and click "Go."
The filtered check-ins will then populate (as shown below).
The results have the following information:
Date: The date of check-in.
Event: The name of the Event or General Play.
Player: Players Name.
Course: The Course they are playing.
Tee: The Tee they are playing.
Score: The players' score, if the round is in progress, or a final score if the round is completed.
Thru: Number of holes completed.
Attester: Name of the player attesting the final scores.
Status: Indicates the status of the round if it is not started, in-progress, posted, or deleted.
In the "Action" icon, you also can view the scorecard (as shown below).
Within an Event/League, you can also see if a player has checked in for the round. To verify who has checked in on the pairing page, go to Round > Edit Existing Pairings, players that have a green circle next to their name have checked in, and those with a red circle have not checked in (as shown below).
Disabling Event/League In Club App:
You can manage whether events/leagues should be displayed in the Club App. By default, an event is displayed in the app. If you would like an event/league not to be displayed in the app, follow these directions:
Go to the Event/League.
Click Event/League> Event/League Profile.
Go to the Directories & Registration tab.
Click the option "Disable event from being displayed on the Member App" in the Display Event/League area (as shown below).
Click "Save."
Competition and General Play Score Posting:
With the Club App, members will be able to post scores for both competitions and general play. Live-Scoring or Digital Scorecards must be used to post competition scores. Players must be registered for the competition and checked in before posting competition scores. For more details about how a player checks in for a competition, Click Here.
Once a player is checked in for a tournament, they can enter scores (as shown below).
Posting General Play Scores will allow players to post General Play scores to the WHS (if available and enabled). Once logged into the Club App, players can select General Play and post scores on the homepage (as shown below).
Geo-Fencing for Check-in and Score Posting:
(This feature is available upon request. To enable this feature, please reach out to Nick Stocking through email at nick.stocking@golfgenius.com.)
Geo-Fencing allows you to only allow a player to check-in and post scores within 3.22 km (2 miles) of the course. When using Geo-Fencing, the location of the course must be added to the Course Details. To set a course location, follow these directions:
Go to Event > Course Details.
Edit an existing course.
Expand the "Location" option and include the Course Address (as shown below). Note: It is not necessary to fill in Latitude and Longitude as these can be automatically populated based on geolocation services.
Click "Save."
When a player proceeds to check in or post scores on the mobile app, they will be asked permission for their location. If they are not within the allotted distance (3.22km or 2 miles), they will not be able to check in or post scores. Note: If a player does not give permission for the app to access location services, it will not be possible to check in or post scores.
Bracket Tournament:
In bracket tournaments, it’s frequently the case that golfers play before the round date of the round, as the date of the round typically serves as the final day to complete the match. Therefore, the Club App makes a Single and Team Bracket match available for check-in and score entry not only on but also before the day of the round.
When setting up your bracket tournament, under the section Additional Bracket Options, check the box to "Allow golfers to enter scores via the Club App before or on the day of the round" (as shown below).
The round will be available on the Club App based on the following schedule:
Starting Date: When the bracket competition is set up.
Final Date: Official round date as defined in the tournament setup.
Notes: Matches with BYEs are not displayed on the Club App. If a match isn't played within the round dates, the score entry button is hidden after the final eligible day. Players need to contact a manager to enter scores in such cases.