Skip to main content

How to Add a Contact to the Address Book

How to add a contact, such as another practice, pharmacy, or lab, to your Updox Address Book so you can quickly find them when sending faxes and texts.

Why add contacts to the Address Book?

Saving contacts in your Address Book saves time and helps prevent mistakes when you send faxes and texts. Once a contact is saved, you can search for them by name instead of typing their number each time.


How do I open the Address Book?

In your Inbox, click the Address Book button in the top left corner.

Tip: When on the inbox screen, you can type "a a" and the address book will open automatically.


How do I add a contact?

  1. Open the Address Book.

  2. Click New, then click Add a contact / patient.

  3. Fill in the contact's information. See "Which fields should I fill in?" below.

  4. Scroll to the top and click Save.


Which fields should I fill in?

Field

What to enter

Category

The type of contact. Choose anything except Patient.

First Name

If the contact is a person

Last Name

If the contact is a person

Business Name

Recommended. It makes the contact easier to find when you search.

Fax Number

The contact's fax number

Cell Phone

Only needed if you'll text this contact

Address

Optional

Note: This article is for contacts like other practices, pharmacies, labs, and vendors. For patients, set the Category to Patient.


How do I use a saved contact?

When you send a fax or text, search for the contact by name or business name. They'll show in the search results.


Can I add many contacts at once?

Yes. You can upload a contact list as a .csv file.

Did this answer your question?