Skip to main content
Wheely Help Center
English
Suomi
Français
Pусский
Español
English
English
Suomi
Français
Pусский
Español
English
Search for articles...
All Collections
Chauffeurs
Chauffeurs
By Ksenia and 4 others
5 authors
76 articles
Understanding Wheely Membership
Joining Wheely
Vehicle photos during sign-up
Vehicle Requirements
Licensing Options
Royal Borough of Windsor and Maidenhead
Receiving the Sign-Up Incentive
Partnership
Required Documents for Chauffeurs, Partners and Vehicles
Transferring to a new partner
Uploading and keeping your documents up to date
Wheely Luxury Chauffeur Skills Training
Acquiring a New Vehicle
Becoming a Wheely Chauffeur
Substitute you work
Wheely is making changes to its business model
Amenities and Vehicle Features
Setting Ambient Lighting
Wheely Pin & Pocket Square
Acqua Di Parma Scent Diffuser
Dashcam
Water in the Vehicle
Wheely Nameboard Policy
Service standards
Lateness
Privacy
Vehicle Standards
Communication Guide
Number of Passengers in Vehicles
Airport Journeys
Lost Property
During the Journey
Pet Transportation
Chauffeur Dress Code
News Centre
Phone Etiquette during an Active Journey
Train Stations
Chauffeur for a Day
Performance Metrics
Wheely Reliability Metrics
Quality Process
Mandatory Child Seat for V-Class
Visit Us
Visiting the Wheely London Academy
Contact us
Send Us Your Feedback
Reservations and Wheely Chauffeur App
Airport Queue Zone
Pre-Booked Journeys
Multiple Stops
Contacting the Passenger
Reservation Information
Extra Stop
Journey Statuses
Where is the best place to meet a customer?
Contacting the Customer Service Team
Parking Charges
Tariffs
Concierge Tariff
Downloading the Wheely Chauffeur App
Driving Hours
Wheely Chauffeur App Issues
Difficulty accepting journeys due to status
Updating the Chauffeur App
Frozen Application
Minimum Requirements For Android and iOS Devices
Issues during the journey
Luggage Assistance
Cleaning and Damage
Accidents
No-Show
Penalty Charge Notices
Actions to Take if a Journey is Terminated
Rating, Acceptance and Diamonds
Diamonds
Star Rating
Late pickup penalty for Airport Meet & Greet journeys
Pre-booked journey cancellation (release) policy
Acceptance Rate
Earnings
The Chauffeur for a Day pricing
Long pick-ups
The Wheely Referral Incentive
Statements of Earnings and VAT
Earnings
Wheely Incentives
Verification of journey with GPS issues
Hourly Guarantee Incentives
