Skip to main content

Can’t upload files. The file is too large/unsupported on the platform.

Alternative way to upload files

Written by Casey

You can upload your files to sendspace.com and share the download link with your expert via order chat.

It is a free service that you can use without registration.

Please follow the link and do the following:

  1. Click on the Browse button to choose a file from your computer

2. You will be forwarded to the Select files page.

Important: you will see To/From fields. There is no need to fill them out - just click on the Upload button, and it will go through.

3. Click on the Copy link in front of the Download Page link to copy the link to the file and send it to the expert.

Note: After sending the link via the order chat, the message may be 'hidden' by the system, and you might see a notification such as: "The message was hidden and sent for review. Its content may violate our terms and conditions."

This means the message should be manually reviewed by an agent to ensure it doesn’t contain any sensitive information that could threaten your personal security or violate our terms and conditions.

But please don't worry - it will be reviewed and approved shortly once an agent reaches your order. If the case is urgent, please contact our support team to review it on the spot. 👌

Did this answer your question?