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La Fée Maraboutée's winter sales: engage, inspire and convert with WhatsApp

Now's the time to activate your second and third markdowns on WhatsApp!

The sales aren't over yet.
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And if you haven't activated your second and third markdowns yet, now's the time.

In our winter sales series, we share how La Fée Maraboutée uses WhatsApp to:

  • Drive traffic to its stores

  • Trigger online sales

  • Engage its community while keeping a premium experience

The brand in a few words

Since 1996, La Fée Maraboutée has been building a timeless, ethical and inclusive wardrobe designed for every kind of femininity.

The brand sells both:

  • On its e-commerce site

  • Through a network of 150 stores

The challenge: activate WhatsApp to support online and retail sales without breaking the premium universe.

CRM challenges on WhatsApp

Main goals:

  • Drive traffic to stores

  • Trigger online sales

  • Keep the experience consistent with the brand's DNA

The answer: a simple mechanic, perfectly executed.

Private sales & third markdown: 3 CTAs to engage, inspire and convert

The principle: let customers choose based on what they want right now.

In a single WhatsApp message, the brand offers:

1. A direct link to the website

For those who already know what they want.


→ Quick, effective, immediate conversion.

2. A best-seller carousel

To inspire and nudge toward purchase.


→ Shows the key pieces on sale.
→ Creates desire without friction.

3. "Find my store"

To activate drive-to-store.


→ Ideal for bringing traffic to stores.
→ Connects digital CRM and retail.

A simple mechanic, designed to cover every buying intent.

Results

  • 86% open rate

  • 15% click rate

  • 5-figure revenue generated through WhatsApp (online and in store)

Here, WhatsApp becomes a true omnichannel lever:
inspiration, retail traffic and digital conversion.

Key takeaways for your second and third markdowns

Less than two weeks before the official end of the sales: this is when it all happens.

To maximize your results:

  • Offer several entry points (website, inspiration, store)

  • Let customers choose based on their intent

  • Connect online and retail in the same message

  • Activate your warm audience at the right time

Need inspiration for your next campaigns?


We've put together a complete guide with concrete campaign examples.

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