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How Odaje and Maison Labiche convert last-minute shoppers before Christmas

Online or in store, WhatsApp is the perfect lever to give your sales a final push.

In the last days before Christmas, every message counts.

Odaje and Maison Labiche proved it with impressive results since the start of the peak period.

Here are their mechanics to convert right up to the last minute.

Odaje: bringing shoppers into stores until the very last minute

Since the start of the peak period:

  • ROI: 335x

  • Average open rate: 85%

Their approach:

  • A targeted audience: in-store customers who bought twice in the last 360 days

  • Turning last-minute gift shopping into a treat: a tasting of Merveilleux de Fred pastries

  • A human message: "I'm Léa from the Marais store… I can help you find the perfect ideas"

  • Removing friction: a direct link to directions to the store

The result: a smooth, engaging and high-performing drive-to-store.

Maison Labiche: last chance to receive gifts in time

Since Black Friday:

  • 6-figure revenue on WhatsApp

  • ROAS: 375x on automations

Their mechanic:

  • Audience: all WhatsApp opt-ins who hadn't ordered yet

  • Deadline reminder: delivery before Christmas

  • Free shipping: to trigger the conversion

  • Two redirects: Men's & Women's selections to maximize purchases

The result: a clear, urgent and personalized message that converts last-minute shoppers.

Key takeaways for your end-of-year campaigns

  • Segment your audiences by intent and purchase history

  • Humanize your message to build closeness and trust

  • Remove friction: direct links, simple redirects

  • Add a sense of urgency: guaranteed delivery, limited stock, special offer

With these mechanics, WhatsApp becomes your final boost before Christmas.

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