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"Les Jolies Choses d'Ysé": the gift guide with 31x ROI on WhatsApp

How to gently boost your sales after Black Friday

Black Friday is over.


Now is the perfect time to reactivate your warm audience and launch your Christmas sales.

With its "Les Jolies Choses" campaign, Ysé generated:

  • 5-figure revenue

  • 31x ROI

  • +27% interactions

Here's why it worked so well.

The idea: a personalized shopping experience on WhatsApp

A simple goal: help every customer find the perfect gift, in a gentle and smooth way.

Rather than a classic catalog, Ysé went for a personalized conversation to guide each profile.

The flow suggests ideas for everyone:

  • Sexy lingerie (Christmas is still a great excuse)

  • Nightwear (comfort and softness, a premium safe bet)

  • Small gifts: candles, pouches, scarves…

All with warm, engaging visuals that stay true to the brand's DNA.

Two possible paths to maximize conversion

1. Discover the Christmas selection

→ Redirect to a dedicated landing page
→ Quick and effective
→ Perfect for a warm audience that knows what it wants

2. Explore the full gift guide

→ Ideal for customers who need inspiration
→ A guided, reassuring and personalized experience
→ Keeps the conversation and engagement going

The result: everyone moves at their own pace, without friction.

Why this flow converts so well

What makes the difference:

  • A human, conversational experience

  • Inspiring visuals consistent with the brand

  • Simple navigation between quick discovery and a personalized guide

  • A smart activation of the warm audience after Black Friday

Results:

  • 31x ROI

  • 5-figure revenue generated from WhatsApp

  • +27% interactions

A flow that reassures, inspires… and converts.

Key takeaways for your end-of-year campaigns

After Black Friday, your audience is warm.
​

It's the best time to:

  • Offer a guided, personalized experience

  • Inspire rather than push raw discounts

  • Make choosing a gift easier

  • Multiply conversational touchpoints

To go further, we've put together a guide with concrete campaign examples to activate your warm audiences and boost your end-of-year sales.

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