Subscription and billing
By Eddie1 author12 articles
- Applying a discount code to your subscriptionWhere to enter a discount code, what each error means, and what a discount does and does not change.
- Understanding your Atlas subscriptionOne plan at $39 a month with every feature included, plus usage charges in three categories as your store grows.
- How your Atlas bill is calculatedWorked examples combining the base plan with all three usage categories, so you can predict what you will pay.
- Atlas usage rates and tiersEvery usage tier for published pages, bundler revenue and cart drawer orders, with the charge for each.
- What counts as a published page for billingA page counts once when you publish it, and deleting it does not reduce your bill for that cycle.
- How to cancel your Atlas subscriptionThe three-step cancellation flow, what each confirmation means, and what to expect on your final bill.
- Moving from a legacy plan to the Atlas base planWhy you are being asked to approve a new plan, what changes, and what happens to everything you have already built.
- How to pause your Atlas subscriptionTake 30 days off at no cost. Your store, bundles and pages stay exactly as they are, and you can resume any time.
- Refunds, disputes and unexpected chargesWhat Atlas can and cannot do about a charge, which charges are expected, and how to get a specific one reviewed.
- What happens after you cancelYour access ends the moment you cancel. Bundles and the cart drawer stop, your Atlas pages show customers a subscription notice, and nothing is deleted.
- Your free trial and what happens when it endsSeven days with full access and no charge, what is included, and exactly what happens when it ends.
- Fixing "Publishing was stopped because you've reached your plan's page limit"During your free trial, publishing is blocked at 10 pages rather than billed. Upgrade to keep going, which ends your remaining trial days, or wait. On the paid plan you…