Subscription and billing
By Eddie1 author12 articles
- Applying a discount code to your subscriptionWhere to enter a discount code, what each error means, and what a discount does and does not change.
- Understanding your Atlas subscriptionOne plan at $39 a month with every feature included, plus usage charges in three categories as your store grows.
- How your Atlas bill is calculatedWorked examples combining the base plan with all three usage categories, so you can predict what you will pay.
- Atlas usage rates and tiersEvery usage tier for published pages, bundler revenue and cart drawer orders, with the charge for each.
- What counts as a published page for billingA page counts once when you publish it, and deleting it does not reduce your bill for that cycle.
- How to cancel your Atlas subscriptionThe three-step cancellation flow, what each confirmation means, and what to expect on your final bill.
- Moving from a legacy plan to the Atlas base planWhy you are being asked to approve a new plan, what changes, and what happens to everything you have already built.
- How to pause your Atlas subscriptionTake 30 days off at no cost. Your store, bundles and pages stay exactly as they are, and you can resume any time.
- Refunds, disputes and unexpected chargesWhat Atlas can and cannot do about a charge, which charges are expected, and how to get a specific one reviewed.
- What happens after you cancelNothing is deleted. Your published pages stay live, your work is kept, and one final charge may process for the period you already used.
- Your free trial and what happens when it endsSeven days with full access and no charge, what is included, and exactly what happens on day seven.
- Fixing "Publishing was stopped because you've reached your plan's page limit"You are on a free trial and have used the 10 published pages it includes. Upgrade to keep publishing, or wait until your trial converts.