All CollectionsTroubleshooting / FAQTroubleshooting / FAQTroubleshooting GuideBy Jonathan1 author·15 articlesPlans and property packsCan I change my portal URL?Why does a property say "Estimate unavailable"?My client didn't get their invite email — what should I do?The estimate looks wrong — how do I change it?My sign-up widget isn't showing on my websiteMy Follow Up Boss insights panel isn't showingMy client hasn't signed up yetIs this an official appraisal?What does my client see in their portal?Why does my client's home value change each month?What emails do my clients receive from Homsie?Configuring your Homsie settingsWhat does the On Market tab mean?Why does my QR code show visits but no signups?