Homsie sends your clients a handful of automated emails for you, and every one carries your branding, not Homsie's. That means your logo and brand colour, with your name and team as the sender (for example, "Jane Smith - Smith Realty Group"). They're all sent from noreply@mail.gethomsie.com, so to your client they're coming from you.
Where replies go: if you've set a Reply-to Email in Settings, every reply goes there. If not, replies to monthly updates go to the client's assigned agent, and replies to other emails go to Homsie's default address. Tip: set a Reply-to Email so every reply lands with you.
Access your home portal (new client invite)
Sent to a new client once their home is set up and its valuation is approved. That's at the end of Create CMA when you approve the value, or for CSV and Follow Up Boss imports when you approve each valuation (straight away if you ticked Auto-approve Homsie AI evaluations). It shows their home's value and your contact details, and invites them to sign up. Clients added as Uninvited don't get it.
Subject: "Access your home portal"
A new property on your home portal (existing client)
Sent to a client who already has an account when you add another property for them and approve its value.
Subject: "A new property on your home portal"
Your property review is ready
Sent when a client added a home themselves, or asked for a fresh look, and you've approved the evaluation.
Subject: "Your property review is ready"
Your monthly home update
Your clients' monthly valuation email. Clients with one property see that home's updated value and how it moved since last month. Clients with several see each property plus a portfolio-level trend. It's sent at 8 AM ET over the first five days of each month, and each client gets theirs on the same day every month.
Who gets it: Signed up and Invited clients with at least one approved valuation. For Invited clients, the buttons take them to sign-up, so the email doubles as a friendly nudge. Uninvited clients and anyone who has unsubscribed don't receive it.
Subject: "Your monthly home update"
At the bottom of every monthly email, your client is invited to request a human-verified evaluation or pricing strategy: "your agent will prepare a personalized valuation for you." Your name, email address and phone number appear right beside it. It's how Homsie turns a monthly update into a conversation with you.
Monthly home value texts
On the same day as their email, clients with a mobile number also get a short text from +1 (236) 243-0227 with their updated value and your number. They can reply STOP at any time. Admins can turn these off in Settings under Client notifications. See Monthly home value texts for what they look like.
Account emails
When a client creates their account, they get a welcome email (with a prompt to add their home), plus the usual verify-your-account and password-reset emails. If you remove a property from their portal, they get a short "Update about your property" note. All of these carry your branding too.