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How do I edit an employee's profile or role?

Which employee profile fields Owners and Managers can edit directly, and which are controlled by your HRIS sync.

For: Owners, Managers

Admin-editable fields

In the screenshot below:

  1. Open Contacts from the left sidebar.

  2. Use Search Contacts to find the employee.

  3. Add Contact(s) is for new manual records, so you do not need it when editing an existing employee.

  4. Review the contacts table, then open the employee record from the row when you are ready to make changes.

  1. Go to Contacts and find the employee.

  2. Click their name to open their profile.

  3. Edit any of the available fields (HRIS-synced fields may be read-only): Username, Phone number, Email address.

  4. Click Save.

HRIS-synced fields

Fields like hire date, legal name, and employment status are controlled by your HRIS sync. Editing them in Jolly may be overwritten on the next sync cycle (every 24 to 48 hours). Make changes in your HRIS first, then let the sync update Jolly.

If a field appears grayed out or locked, it's HRIS-controlled.

Questions? Click Help in the left sidebar to start a chat with us. You can also email support@jolly.com (Mon-Fri, 9am-5pm ET; after-hours messages answered next business day).

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