Unenroll an employee who has left. You can enroll them again later. Their history is kept both ways.
Steps
Open Contacts. Search by name, email, phone or username.
Open the menu. Click the three-dot menu on their row.
Choose Unenroll. Confirm. Their record stays in Contacts.
How do I re-enroll an employee?
Open the menu. Find them in Contacts. Click the three-dot menu on their row.
Choose Enroll. Their history comes back.
Good to know
Unenrolling stops their app access. It also stops them earning points.
Points they have not claimed go back to your company's wallet on the next Jolly Day, the last day of the month.
Points they already claimed stay with them. Rewards they already redeemed are not affected.
We are happy to explain your company's point expiration rules in the Help chat.
Deleting a contact is permanent and cannot be undone. Please unenroll instead. If you think you need to delete, we are happy to help in the Help chat.
Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.