For: Owners, Managers, Recruiters, Staff
Send Points gives an employee points for thanks, a fix or a one-off reward. Owners, Managers, Recruiters and Staff can send points. Finance cannot.
Steps
Open Send. Click Send in the admin dashboard.
Choose who gets points. Search by name, email, phone number or group name. Pick one employee, a group or all enrolled members, meaning people signed up for Jolly.
Enter the points. The window shows your monthly budget left and the wallet balance. For example, 200 points = $1, so 1,000 points = $5.
Add a subject and message. Please say why you are sending points, like "Great job covering Friday's shift." The employee sees it in their app.
Click Continue, then Send. The points leave your wallet right away. The employee gets them as unclaimed points and an in-app notice.
Good to know
A send is blocked if it is over your monthly budget or the wallet balance. See Why is there a limit on manual point awards?
For big one-time awards, use a campaign, which is an automatic reward with its own rules.
Owners can check a send in the Wallet.
A send can show Pending before it finishes. Please do not send it again.
To reuse a message, see How do I save and reuse a Send Points template?
To send at a set time, see How do I schedule points to send later?
To fix a missed milestone award, see Can I retroactively award points for a missed milestone?
Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.