For: Owners, Managers
There's no fixed universal cap on manual point awards. Two things control how many points you can send:
Monthly Send Points Limit - if your org has configured a monthly budget per admin, that determines how many points you can send in a given month
Org wallet balance - you can only send points up to your available wallet balance
If you're hitting a limit, check with an Owner about your Monthly Send Points Limit or fund the wallet via the Wallet tab.
For large one-time awards - retention bonuses, milestone payouts, or recognition batches - consider using a campaign, which has its own configurable point structure and approval workflow.
Questions? Click Help in the left sidebar to start a chat with us. You can also email support@jolly.com (Mon-Fri, 9am-5pm ET; after-hours messages answered next business day).