For: Recruiters, Owners
Jolly pays referral bonuses to the referring employee automatically. There are no manual point transfers to make.
How it works
Every job posting has its own set of reward steps. As each step completes, Jolly issues that step's points to the employee who made the referral - not to the candidate. The points land in the employee's Inbox as a claimable reward, and they tap once to claim, just like any other campaign award.
What triggers each payout
Approval - you review the referral and approve the candidate. This is the only step that needs an admin.
Hours worked - Jolly sums the hours we receive from your system and pays when the threshold is met. Hours worked before the candidate was formally added to the referral count toward it.
Tenure - a set number of days or months since hire, checked daily.
Which steps apply, in what order, and what each is worth are configured per posting. Open the posting in your Referrals tab to see them. If you're unsure what amount is right, confirm with your Owner or your Jolly incentive engineer before the posting goes live.
Remind employees to claim
A referral bonus sits in the employee's Inbox as unclaimed points until they tap Claim. Unclaimed points return to your organization's wallet on Jolly Day, the last day of each month, so it's worth reminding referrers to check their Inbox.
If points haven't appeared
Check the referral was Approved - nothing after Application runs until it is.
Check the milestone threshold on the job posting against the candidate's progress on the card. A card showing 42 / 60 hrs hasn't reached its next step yet.
Confirm the referring employee is enrolled in Jolly, so there's an account to pay.
Questions? Click Help in the left sidebar to start a chat with us. You can also email support@jolly.com (Mon-Fri, 9am-5pm ET; after-hours messages answered next business day).