For: Owners
Contract length
Your start date, end date, and renewal terms are in your signed client agreement. If you're unsure of your renewal date, check your original agreement or contact your account team.
How to cancel
Contact your Jolly account team directly. Cancellations are handled through your account team, not the admin portal.
Cancellation terms - including notice periods and any remaining obligations - are in your client agreement. Review it before initiating.
What happens after you cancel
See "What happens to our account, data, and employee rewards if we cancel?" for the full offboarding breakdown.
Questions? Click Help in the left sidebar to start a chat with us. You can also email support@jolly.com (Mon-Fri, 9am-5pm ET; after-hours messages answered next business day).