For: Owners
Data export and deletion requests are handled by the Jolly support team directly - no self-serve workflow yet.
Requesting a data export
Email support@jolly.com with:
Your organization name
The scope (full org or specific employee)
The relevant date range
The support team will confirm what's available and follow up on timing.
Requesting a data deletion
For right-to-erasure or GDPR requests, email support@jolly.com with the employee's full name and email. Jolly handles these case by case and will confirm scope and timing before proceeding.
Deletion is irreversible. The support team will clarify what can and cannot be deleted based on your situation.
Questions? Click Help in the left sidebar to start a chat with us. You can also email support@jolly.com (Mon-Fri, 9am-5pm ET; after-hours messages answered next business day).