For: Owners
A data export is a copy of your data. A data deletion removes it for good. The Jolly support team handles both in the Help chat. There is no self-serve option yet.
How do I request a data export?
Open the Help chat. Click Help in the left sidebar of your admin dashboard.
Say you need an export. Give your organization name.
Give the scope. Say if you need the full organization or one employee.
Give the dates. Tell us the date range you need.
Wait for our reply. The support team writes back in the chat. It confirms what is available and follows up on the timing.
How do I request a data deletion?
Open the Help chat. Click Help in the left sidebar of your admin dashboard.
Say you need a deletion. This covers right-to-erasure and GDPR requests, where people ask a company to erase their data.
Give the employee's details. Send the employee's full name and email.
Wait for our reply. We confirm the scope and the timing before we start.
Good to know
Deletion cannot be undone.
The support team handles each deletion case by case.
We explain what can and cannot be deleted for your situation.
Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.