Want to keep your donors engaged? Bonterra Que can help you identify supporters who may benefit from stewardship and suggest ways to engage with these donors.
Step 1: Open Bonterra Que
From your Network for Good dashboard, click the Ask Que button. This opens the assistant in a chat window.
Step 2: Ask for Stewardship Support
Use natural language prompts to request donor insights or guidance. You can ask for individual donor context or a full list of supporters to prioritize.
Try prompts like:
“Which donors are most at risk of lapsing?”
“Help me write thank-you notes for my top donors.”
“Who should I reconnect with before year-end?”
Step 3: Review Donor Insights
Each donor card includes information like:
Giving history (last gift amount and date)
Engagement recency
Predicted likelihood of reactivation
This gives you the context needed to decide how and when to reach out.
Step 4: Take Recommended Actions
Que will suggest “next best steps,” such as:
Scheduling a call or sending a personalized email
Writing a handwritten thank-you
Adding the donor to a stewardship follow-up list
You can customize these steps to fit your organization’s voice and approach.
What do you want to do next?
Interested in learning how Bonterra keeps your data safe? Read more about Bonterra's AI Responsibility and Data Security Practices here.
Curious about how you can access Bonterra Que? Read more about accessing Bonterra Que here.
Want to learn more about Donor Stewardship in Bonterra Que? Read more about Donor Stewardship here.
Ready to dive into Donor Stewardship now? Access these “How do I” articles:
Want to learn more about Fundraising Coaching in Bonterra Que? Read more about Fundraising Coaching here.
Ready to dive into Fundraising Coaching now? Access these “How do I” articles:
Want to learn more about Donor Segmentation in Bonterra Que? Read more about Donor Segmentation here.
Ready to dive into Donor Segmentation now? Access these “How do I” articles: