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🔒 IBAN archival

This is everything you need to know about IBANs archival if you received an email.

Why might my IBAN be archived?

From 30 September 2026, each GBP, EUR, and USD wire IBAN on the Standard plan costs $0.99 per month to keep open. If there's nothing anywhere in your account to collect that fee from, your IBAN will be archived automatically.

IBANs may also be archived after a period of inactivity, or at your request.

⚠️ An empty IBAN is still charged. The $0.99 is charged for every IBAN you hold, whether or not there is money in it, and we take it from your USD balance. An empty EUR or GBP account with a funded USD wallet will still be billed — out of the wallet. If you don't want to pay for an IBAN, close it.

✅ Who is excluded from these fees

The following users are not charged the $5.99 activation fee or the $0.99 monthly fee:

  • GCC residents— for their USD account

  • EU residents— for their EUR account

  • UK residents— for their GBP account

  • Prior activation fee payers ($5.99 or $1.99)— per IBAN: the activation fee exempts you from the $0.99 monthly fee for that specific IBAN only. If you open a different IBAN currency, the $5.99 activation and $0.99/month apply to that new IBAN

  • nsave Pro subscribers— included in your subscription

ℹ️ This only affects your IBAN, not your nsave account. Your account, card, @ntag, invest account, and funds are not affected. Archiving means only that specific IBAN number stops working — your money and account stay exactly as they are.


What does archiving mean?

  • Those specific bank details can no longer be used to send or receive transfers

  • Any payment sent to the archived IBAN will bounce back to the sender — it will not reach you

  • Your nsave account stays open

  • Your funds remain safe and available

⚠️ If you expect incoming payments — salary, client transfers, standing orders — update the sender with new bank details before archiving occurs. Payments to an archived IBAN are returned to the sender, not held for you.


How do I keep my IBAN active?

Keep enough balance to cover the $0.99 monthly fee, and keep using the details. If you're on nsave Pro or in one of the excluded groups above, the fee doesn't apply.


I don't want to pay for this IBAN — what do I do?

Close it. Leaving it empty won't stop the charge, and neither will moving your money to your USD wallet — the fee is still taken for the IBAN, out of that wallet.

Move your balance out first (to your USD balance, to another account of yours, or by withdrawing to your local currency — the app shows any fee before you confirm), then:

  1. On the Home screen, tap the currency account you want to close — your EUR, GBP or USD account.

  2. Tap Account details.

  3. If it's your USD account, switch to the SWIFT (International) tab first. Your free ACH (USA) details aren't affected.

  4. Tap the ⋯ menu at the top right and choose Close account. In the run-up to a charge, the same option also appears at the bottom of the screen.

  5. Confirm. You'll see "Account closure requested" and the wire details disappear once it's processed.

🔁 Repeat for every currency you don't plan to use. The fee is charged per IBAN, so closing your EUR account doesn't close your GBP or USD one. Each currency has to be closed separately.

Closing can't be undone, and your nsave account stays open either way. Read the full closure guide.


Can I get my IBAN back after it's been archived?

Yes, but a new IBAN is issued — the old number is gone permanently.

Plan

Cost to get a new IBAN

Monthly fee after that

Standard

$5.99

$0.99 / month from the following month

Pro

Free

Included in subscription

To request a new IBAN, tap the + icon on the Home screen under Accounts and select Request a new IBAN.


Need help?

Message us in the app or email support@nsave.com.

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