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Why we're introducing a monthly IBAN fee

Effective 30 September 2026 · Applies to GBP, EUR, and USD wire IBANs on the Standard plan

Why we're introducing a monthly IBAN fee

Effective 30 September 2026 · Applies to GBP, EUR, and USD wire IBANs on the Standard plan

From 30 September 2026, each GBP, EUR, or USD wire IBAN you hold costs $0.99 a month. The fee covers what it costs us to keep that IBAN open and active.

The fee is included with nsave Pro — if you're on Pro, nothing changes for you.

If you actively use your IBAN, there's nothing to do. If you don't, you can move your balance to your free USD wallet at no cost until 30 September 2026 and we'll archive the IBAN for you — or withdraw to your local currency at any time, also free.


✅ Who is excluded from these fees

The following users are not charged the $5.99 activation fee or the $0.99 monthly fee:

  • GCC residents— for their USD account

  • EU residents— for their EUR account

  • UK residents— for their GBP account

  • Prior activation fee payers ($5.99 or $1.99)— per IBAN: the activation fee exempts you from the $0.99 monthly fee for that specific IBAN only. If you open a different IBAN currency, the $5.99 activation and $0.99/month apply to that new IBAN

  • nsave Pro subscribers— included in your subscription


What's changing

From 30 September 2026, we charge $0.99 a month for each IBAN you hold in GBP, EUR, or USD wire. If you hold two IBANs, that's $1.98 a month.

Existing IBANs

If you already hold an IBAN, your first charge is on 30 September 2026, then on the same date each month after that.

New IBANs opened from now on

You pay a one-off $5.99 activation fee when you open the IBAN. The $0.99 monthly charge then starts one month later on the same date each month. For example: open on 3 November, and your first monthly charge is 3 December.

ℹ️ Nobody is charged before 30 September 2026. If you're on nsave Pro, you don't pay any of this — the activation fee and the monthly fee are both included in your Pro subscription.


What isn't affected

  • Your USD wallet and USD ACH details — free, with no monthly fee and no activation fee.

  • Your card, @ntag, invest account, rewards rate, and transfer fees — all unchanged.

  • Receiving money into an active IBAN — still free.


Who this applies to

The fee applies if you hold a GBP, EUR, or USD wire IBAN on 30 September 2026 and are not in one of the excluded groups listed above.

⚠️ Moving from Pro to Standard? If you switch from Pro to Standard at any point, the $0.99 monthly fee starts applying from your next monthly charge date (unless you're in one of the excluded groups).


Your options

If you use your IBAN — do nothing

No action needed. The $0.99 monthly fee will be collected automatically from your balance.

If you don't use your IBAN — two free ways out

  • Move your balance to your USD wallet. Free — including the currency conversion — until 30 September 2026. We'll archive the IBAN for you.

    Coming shortly: We'll notify you as soon as this is available in the app.

  • Withdraw to your local currency. Free on both Standard and Pro, with no deadline.

Other options

  • Send to another bank — at our standard transfer fees.

  • Close the IBAN entirely while keeping your nsave account open. To review all your options, please read this article.

Closing an IBAN is not closing your nsave account. Your account, card, @ntag, and invest account all stay open.

ℹ️ Want your IBAN back later? Getting a new IBAN after archiving or closure costs $5.99 on Standard. Free on Pro.

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