Why we're introducing a monthly IBAN fee
Effective 30 September 2026 · Applies to GBP, EUR, and USD wire IBANs on the Essential plan
From 30 September 2026, each GBP, EUR, or USD wire IBAN you hold costs $0.99 a month. Every IBAN is a real account held at a partner bank, and that bank charges us to keep it open whether or not it's used. The fee covers that cost, and we'd rather charge for it openly than bury it somewhere else.
The fee is included with nsave Pro and nsave Prestige — if you're on either paid plan, this doesn't affect you.
⚠️ Emptying an IBAN does not stop the fee. The $0.99 is charged for every IBAN you hold, whether or not there is money in it, and we take it from your USD balance. Moving your money to your USD wallet and leaving the IBAN open means you keep being charged. Closing the IBAN is what stops the charge.
✅ Who is excluded from these fees
GCC residents — for their USD account
EU residents — for their EUR account
UK residents — for their GBP account
Prior activation fee payers ($5.99 or $1.99) — per IBAN: if you paid an activation fee before the monthly IBAN fee was announced, you are exempt from the $0.99 monthly fee for that specific IBAN only. Users who open a new IBAN after the announcement pay both the $5.99 activation and $0.99/month starting the following month.
nsave Pro subscribers — EUR and USD wire IBANs are fully included in your subscription (activation + monthly). The GBP wire IBAN carries the standard $0.99/month fee on Pro.
nsave Prestige subscribers — all three wire IBANs (EUR, USD, and GBP) are fully included in your subscription (activation + monthly).
What's changing
From 30 September 2026, we charge $0.99 a month for each IBAN you hold in GBP, EUR, or USD wire. If you hold two IBANs, that's $1.98 a month.
Existing IBANs
If you already hold an IBAN, your first charge is on 30 September 2026, then on the same date each month after that.
New IBANs opened from now on
You pay a one-off $5.99 activation fee when you open the IBAN. The $0.99 monthly charge then starts one month later on the same date each month. For example: open on 3 November, and your first monthly charge is 3 December.
ℹ️ Nobody is charged before 30 September 2026. If you're on nsave Pro or Prestige, you don't pay any of this — the fees are included in your subscription.
What isn't affected
Your USD wallet and USD ACH details — free, with no monthly fee and no activation fee.
Your card, @ntag, invest account, and transfer fees — all unchanged.
Receiving money into an active IBAN — still free.
Who this applies to
The fee applies if you hold a GBP, EUR, or USD wire IBAN on 30 September 2026 and are not in one of the excluded groups listed above.
⚠️ Downgrading from a paid plan? If you move from Pro to Essential, the $0.99/month fee applies to your EUR and USD wire IBANs from your next billing cycle. If you move from Prestige to Pro, the $0.99/month fee applies to your GBP wire IBAN from your next billing cycle.
Your options
If you use your IBAN — do nothing
No action needed. The $0.99 monthly fee will be collected automatically from your balance.
If you don't want to pay for an IBAN — close it
Closing is the only thing that stops the charge. Leaving an IBAN empty, or moving your money to your USD wallet, does not — the fee is still taken for that IBAN, out of your USD balance.
How to close an IBAN account, in the app
Move the balance out first. An account with money in it can't be closed. Send it to another account of yours, withdraw it to your local currency, or move it to your USD balance.
On the Home screen, tap the currency account you want to close — your EUR, GBP or USD account.
Tap Account details.
If it's your USD account, switch to the SWIFT (International) tab first. Your free ACH (USA) details aren't affected.
Tap the ⋯ menu at the top right and choose Close account.
Confirm. You'll see "Account closure requested" and the wire details disappear once it's processed.
🔁 Repeat for every currency you don't plan to use. The fee is charged per IBAN — closing your EUR account doesn't close your GBP or USD one. Each currency has to be closed separately.
For every option — including what to do if you can't move your balance out — read the full closure guide.
✅ Closing an IBAN is not closing your nsave account. Your account, card, @ntag, and invest account all stay open.
ℹ️ Want your IBAN back later? Closing can't be undone. Getting a new IBAN after archiving or closure costs $5.99 on Essential, followed by $0.99/month from the following month. Free on Pro (EUR & USD) and Prestige (all three).