Pre-purchase questions
Considering buying a Perifit product? Find answers here
30 articles
Perifit Care(+) & Pump for health professionalsHealth professional looking to test, recommend, stock or sell Perifit Care & Pump
My order is not going throughSolutions for When Your Order Won't Go Through
Is Perifit Care reimbursed by my health insurance?
Do I need to pay for the app ?
Do I need the internet to train with Perifit Care?
What is the size of Perifit Care?
Differences between Perifit Care and Perifit Care +
Is the shipping package discreet?
Do you ship to my country?
How long will it take to get my order?
How much does shipping cost?
I want to amend my order or delivery address
I received the wrong product or the content of my parcel is incomplete
Where can I buy Perifit products?
I didn't get the tracking link for my orderWhat to do if you did not receive your tracking link
Order marked as delivered but not receivedThe tracking link shows my order/parcel/package was delivered but I did not get/receive it
I would like to change or cancel my orderModify/change/amend/cancel my order
I have not received my orderMy order is late or has not arrived - what must I do?
Order returned to senderMy order/parcel/package was returned/sent back to the sender
What payment methods are available?
My card was declined. What should I do?
USA - Can I use my FSA / HSA to buy Perifit products?
I was charged an international payment fee by my bank. What can I do?
My payment was processed but I did not receive an order confirmation email. Did my order go through?
I need an invoice for my order
I need an invoice or a quote for my insurance