Sales and Letting
Partner Platform
Most referral processes rely on inboxes, spreadsheets or memory, which means opportunities are missed and revenue disappears.
The Partner Platform replaces this with a structured, automated system built directly into Street.co.uk, giving your agency a confident and reliable way to capture and convert referral leads.
For more information, see our Partner Platform help centre collection or watch the Showcase here!
Client Payments
Collecting payments for everyday services shouldn’t involve invoices, bank transfers or manual chasing. Many agencies end up absorbing the cost simply to avoid the admin.
Client Payments removes the friction by letting you request and receive payments inside Street.co.uk. It's simple for your team, smooth for your clients and a dependable new revenue stream.
For more information, see our Client Payments help centre collection or watch the Showcase here!
Custom Street AI Call Handler introductions
Set your own introduction messages for the Street AI Call Handler, helping you keep communications perfectly on-brand, and your agency open 24/7, 365.
For more information on how to edit this, see our AI Settings help article.
See who’s engaged to keep maintenance moving.
See key client engagement details directly within Maintenance screens, helping you progress works with the full context.
The Client App Engagement card has been added to the maintenance workflow.
For more information, see our Client App Engagement help article.
Encourage Client App usage where it matters most.
Nudge cards now surface in Maintenance workflows, helping you utilise more Client App adoption so issues are triaged with Street AI, requests are submitted by tenants, and you can spend less time on admin.
On maintenance pages you'll see a card on the right hand side that will only display if the tenant/s have not yet logged into the Street Consumer app. You can use this feature to nude the tenant/s to download the app to submit their maintenance requests.
For more information, see our Tenant Reporting Maintenance Requests help article.
Accurate Property Information Questionnaires, every time.
Ensure applicants confirm they’ve completed the Property Information Questionnaire accurately, helping protect your agency and keeping everything fully compliant.
In your PIQ settings you can select a pre-written 'legal' type question that forces owners to confirm the information provided is correct to their knowledge.
For more information, see our PIQ Settings help article.
Full control over who can perform high-impact tasks.
Set clear user permissions for key tasks like Manual AML approvals, SAR exports, early sales offer creation and editing bank details. Keep your processes clean, consistent, and fully in your control.
Look for the 'Restricted Operational Tools' section in Permissions of a role.
For more information, see our Roles & Permissions (Settings) and Managing User Roles and Permissions help articles.
See exactly where your Spectre leads come from.
You can now view a full breakdown of Spectre lead sources directly within each enquiry, giving your team clearer attribution and a better understanding of what’s driving results.
From the enquiry centre, use the Filter option, click 'more filters' and under 'Source' you can select between Spectre property reports an Spectre wesbites.
For more information, see our Enquiry Centre help article.
Record offers pre-instruction and stay ahead.
You can now log offers even before an instruction is created, helping you capture every opportunity the moment it comes in, and giving your team clearer visibility of early interest.
A new permission has been added called 'Allow this user to create sales offers prior to instruction and listing'. Anyone with this permission can create a sales offer without needing an instruction or listing.
For more information on permissions, see our For more information, see our Roles & Permissions (Settings) and Managing User Roles and Permissions help articles.
Tailor your Offer and Property tables to your workflow.
Tailor your Sales Offer and Property tables to show exactly the information your team needs, helping everyone work faster with clearer, more relevant data at a glance.
From the properties or sales offer table, click 'edit columns' to choose which columns of information to show. These changes apply to your user account only and won't impact your colleagues.
Property names now included in chain link notes.
When you add notes to chain links, the associated property name is now included on the Activity page, making updates clearer and easier to follow.
Easily switch or remove applicants during Right to Rent checks.
You can now switch or remove the applicant linked to a Right to Rent task, saving time and keeping your compliance process running smoothly.
When adding or removing a person from an applicant card, the Right to Rent card on the lettings application will update to include the additional person.
For more information, see our Right to Rent help article.
Clearer visibility of property and tenancy policies.
Add boiler cover, roof warranties, and rent guarantee policies to properties, with rent guarantee info shown on tenancy and arrears pages for clearer, up-to-date records.
For more information, see our Insurance Policies (Settings) and Insurance Policies help articles.
Easily un-complete inspections when you need to.
Accidentally completed an inspection? You can now un-complete it, make any required updates, and keep your records accurate and up to date.
From a completed inspection, click actions at the top right > un-complete inspection. This will allow you to go back to the inspection report and edit how this step was handled.
For more information, see our Inspections help centre collection.
Applications locked after tenancy creation.
To maintain compliance and data accuracy, applications can no longer be edited once a tenancy has been created.
When a tenancy is created from a lettings application, the 'tenancy agreement' section is locked and cannot be edited.
Personalise your communications with new merge tags.
Two new merge fields, Inspection Date and Rent Review Due Date, are now available, helping you personalise your messages with accurate, automatically populated details.
Both merge fields can be found in correspondence templates, with Inspection Date showing on templates relating to Inspections and Rent Review Due Date showing on templates relating to Rent Reviews.
For more information, see our Correspondence Templates help article.
An easier way to manage maintenance tasks.
You can now manage tasks directly from the contractors table, making it easier to assign and track work.
Permitted Occupiers now visible on contact cards.
Permitted Occupiers now appear clearly on contact cards, giving you instant visibility of everyone linked to a tenancy.
Client Accounting
Find records faster with name-based search.
You can now search by name across all major tables, including Tenancies, Deposits, Contractors, Rent Arrears, and Matching Rules, making it quicker and easier to find the record you need.
Auto-refresh after a transfer completes.
No more manual refreshing — your screen now updates automatically when transfers finish.
When transferring funds between floats / ledgers / banks, relevant entries and balances will be updated without the need to refresh.
For more information, see our Transfer between ledgers and bank accounts help articles.
Automatic invoice updates for edited charge descriptions.
When you update a charge description, the linked invoices now regenerate automatically, keeping everything accurate and removing the need for manual fixes.
From a ledger, clicking the three dots on the right of a charge payable to agency > view details > changing the description field will update the linked invoice.
Updated payment advice preview.
Payment advice previews now reflect all of the latest document changes, ensuring full accuracy before sending.
Open API
Effortless property licensing compliance checks with Kamma.
Automatically identify the correct licence for any property in Street.co.uk, stay compliant with always-up-to-date guidance, and sync your portfolio in seconds with Kamma, seamlessly integrated via Gluedog.
For more information, see our Kamma Integration help article.
Turn KPIs into motivation with PropertyLabb.
Boost motivation with gamified performance tracking, real-time dashboards, and custom reward systems through PropertyLabb – now integrated via GlueDog.
For more information, see our PropertyLABB Integration help article.
Open API now supports company tenants.
The Open API now accepts company tenants as well as individual tenancies, unlocking smoother workflows and wider compatibility.
For more information on our Open API, see our Developers Open API page here.

















