Account and Subscription
By Chloe1 author12 articles
- Understanding subscription plans: auto-renewal, billing, and how to cancel
- Why can't I download subtitles after subscribing successfully?
- Supported payment methods
- How do I reset my password if I forgot it?
- How do I delete my Subanana account? What happens after deletion?
- Can I upgrade my plan by paying the price difference?
- How do I remove or update a saved credit card / payment method?
- Do you offer promo codes, discounts, or creator/media offers?
- I want to change my account's email address
- Updating your account settings and details
- Can't log in — "Invalid issued at time" error
- Set up a custom password to sign in