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Managing Restock (Shopify only)

Restock returned items in Shopify when you refund or send store credit, with the fulfillment location selected for you.

Written by Vineeta Pendse

If Shopify manages your stock, you can restock returned items in yayloh when you refund or send store credit. Each item shows where it was fulfilled from, so you know which location to restock to.

Only restock in yayloh if Shopify is your master stock. If a warehouse system or logistics partner manages your stock, restock there instead.


Restock an item

  1. Open the return and start processing the refund or store credit.

  2. Check Fulfilled from under the item, to see which location the order was shipped from.

  3. Tick Restock at. The location the item was fulfilled from is selected by default.

  4. To restock somewhere else, for example a store, choose another location from the list. The locations come from your Shopify admin.

  5. Click Apply.

The stock is updated in Shopify right away. The order's timeline in Shopify shows the refund and the restock location.


Good to know

  • "Fulfilled from" is shown for orders imported from October 28, 2026. For older orders, choose the location yourself.

  • Exchanges aren't restocked in yayloh. Restock the returned item manually once it's received.

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