Care Home Specific Material
How to record a Pharmacy Incident Submittable by Home
Root Cause Generation (Homes)
How to Record a Home Incident
Updating the Risk Matrix
Moving a Case to the Misrecorded section (Homes)
How to Record a Home Near Miss
Adding an Action to an Incident (Homes)
Reporting and Post Event Analysis flow chart
Summary Page Tools - Event Owner vs Non-Owner (Linked Facility) Access
Getting Started with Reporting for Care Homes (Printable PDF).
How to see collaborators' changes / edits on Summary page?
What are the most common form fields used in Care Homes for reporting?
Why are there so many mandatory selections?
How do I switch an event to a different event type (Pharmacy Medication Incident / Home Medication Incident / Home Medication Good Catch)?
How to onboard or deactivate a member of the home leadership team?
SCENARIO: What do I select if an order was not entered into the eMAR?
SCENARIO: What do I select if an order was entered into the eMAR, but the information was incorrect?
SCENARIO: What do I select if the medpass times of a medication were incorrect?
How do agency nurses get quick access to Pharmapod?
How do we add a quick link to our computers?
What if I forget my password?
Who will be automatically notified when an error/incident/near miss event is saved?
Is there a training site?
How does a manager document interviews and/or coaching with staff?
How do I find a recording to learn how to use Pharmapod?
Does the incident data go to the Ministry of LTC?
Does Pharmacy incident data go to the College of Pharmacy?
Can more than one person work on the Summary page at a time?
Who controls what role/view I see?
Can I report from more than one facility/location?
Is the information shared across all facilities/locations or just at mine?
How do I create a summary report for my regulatory meetings?
How do I track cases?
How do I track action plans?
Where do I find who has been notified of an incident?
What do I do if my pharmacy responds to the report with a PDF by fax and not digitally on the platform?
How do I ensure my pharmacy manager is aware of a Pharmacy incident?
What if we have a power outage or some other reason we lose access to Pharmapod?
How do I identify all events where glucagon or a certain drug was used?
Can we export data?
How do I include my pharmacy to work on a home event with me?