FAQs on changes to our system and processes

All your questions answered.

26 articles in this collection
Written by James and RLSS UK (IQL)

What you need to know about our new system (tahdah) and how it will affect you.

Written by James
Updated over a week ago

How to manage a failed candidate

Guidance on how to manage a failed candidate and book a reassessment using your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

Will RLSS UK provide training on the tahdah system?

Written by James
Updated over a week ago

How to enter and submit assessment results

Guidance on how to enter and submit assessment results for courses in your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to register a course

Guidance on how to register a course through your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to order course materials

Guidance on how to order and receive course materials for your courses using your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to advertise a course

Guidance on how to make sure your course can be found by candidates looking to book on.

Written by RLSS UK (IQL)
Updated over a week ago

How to download theory assessment papers (for First Aid, NPLQ & NPSQ only)

Guidance on how to download theory papers for qualifications and awards using your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to add candidates onto courses

Guidance on how to add candidates to your courses using your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to set the delivery address for course materials

Guidance on how to set the delivery address for physical manuals when creating a course in your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to receive and manage enquiries for courses

Guidance on how you can receive and manage enquiries for courses in your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to advertise a course (using old candidate packs)

Guidance on how to register a course using old candidate packs through your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

FAQs about the system

Who are tahdah?

Written by James
Updated over a week ago

What is the new system?

Written by James
Updated over a week ago

Who is responsible for the security of the system and my data?

Written by James
Updated over a week ago

How can I access the system?

Written by James
Updated over a week ago

Will there be an app we can download?

Written by James
Updated over a week ago

When will the new system go live?

Written by James
Updated over a week ago

How to set pricing rules for courses

Guidance on how to set pricing rules for courses in your RLSS UK Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

FAQs about the changes to our processes

When will RLSS UK stop selling paper assessment forms?

Written by James
Updated over a week ago

When will RLSS UK stop receiving paper assessment forms?

Written by James
Updated over a week ago

Will RLSS UK accept and process returned paper assessment forms?

Written by James
Updated over a week ago

Will information be transferred from the current RLSS Direct Course Finder into the new Course Finder?

Written by James
Updated over a week ago

What will happen with the RLSS Direct Course Finder?

Written by James
Updated over a week ago

What is happening to the Ongoing Training and Competency Assessment?

Written by James
Updated over a week ago

What is happening with MyPage and MyPortal?

Written by James
Updated over a week ago