Acenda provides these resources as a courtesy. While we strive for accuracy, they may contain mistakes, errors, or omissions, and information may become outdated. Vendors should use their best judgment, consult an attorney as appropriate, and confirm current requirements with the applicable sales channel.
Acenda video tutorials are short walkthroughs of Acenda Admin that you can watch alongside the written help guides.
Watch the videos
All of the tutorials live in one place:
You can also open this library from inside Acenda: go to HELP > Help & Resources and click Video Guides.
Note: The Acenda admin has been redesigned since some of these videos were recorded, so a few show menus that have since moved. If a video doesn't match what you see, follow the written guide linked below for the current click path.
Admin walkthroughs
Short, step-by-step videos for common tasks in Acenda Admin. Each one has a matching written guide.
Getting Started
Get around the Acenda Admin (3:08) · Written guide: How to get around the Acenda Admin
Restore access after it's disabled (2:07) · Written guide: What does "Access Disabled" mean, and how do I restore access?
Catalog
Create a new product (3:10) · Written guide: How to create a product in the Admin
View a product's change history (2:50) · Written guide: How to view a product's change history
Create custom fields (3:11) · Written guide: How to create custom fields
Use aliases for channel SKUs (3:19) · Written guide: How to use aliases to send a different SKU to a channel
Adjust stock for one item (3:00) · Written guide: How to manually adjust inventory
Create items with a catalog import (2:41) · Written guide: How to import product data into Acenda
Use the Group attribute for variants (2:58) · Written guide: How to use the Group attribute to set products and variants
Add new items with Super Templates (2:39) · Written guide: How to generate and import a Super Template
Check listing status on Item Status (2:03) · Written guide: What is the Item Status page?
Set up a price promotion (2:42) · Written guide: How to set up price promotions
Channels & Integrations
Fix Target Plus category and item types (2:17) · Written guide: How to request new category approvals on Target+
Set up Target Plus variant families (2:30) · Written guide: How to manage variant groupings on Target+
Fix Target Plus duplicate barcode errors (2:25) · Written guide: Troubleshooting: Duplicate barcode at Target+
Set a marketplace inventory floor (2:22) · Written guide: How to set an inventory floor for a marketplace
Connect DSCO (2:36) · Written guide: How to connect DSCO Marketplace
Set Target Plus logistics settings (2:28) · Written guide: How to find and update Target+ logistics settings
Add a Target Plus size chart (2:28) · Written guide: How to add and manage size charts on Target+
Connect your AI assistant (2:17) · Written guide: How to connect your AI assistant to Acenda
Connect a sales channel (2:15) · Written guide: How to connect a sales channel to Acenda
Fix listing errors with Super Templates (2:45) · Written guide: How to generate and import a Super Template
Build a category posting template (2:39) · Written guide: How to build a posting template
Set up Commonality (2:45) · Written guide: How to set up Commonality for channel posting templates
Connect a fulfillment provider (2:22) · Written guide: How to connect a fulfillment provider
Avoid terms that block listings (2:06) · Written guide: Which terms can block your listing on a marketplace?
Imports & Exports
Bulk update inventory with an import (3:15) · Written guide: How to bulk update inventory with the Import tool
Find your daily product backups (3:01) · Written guide: How to find your daily product backups
Save a file as CSV UTF-8 (3:03) · Written guide: How to save your import file as CSV UTF-8
Set up a recurring SFTP import (2:59) · Written guide: How to use the Recurring Import tool
Orders
Cancel an order (2:30) · Written guide: How to cancel an order in Acenda Admin
Manage returns in Acenda (2:28) · Written guide: How to manage returns in Acenda
Users & Security
Manage users, roles and permissions (2:31) · Written guide: How to manage users and permissions
Log out of Acenda Admin (2:33) · Written guide: How to log out of Acenda Admin
Fix a rejected 2FA code (3:08) · Written guide: Troubleshooting: Acenda 2FA code isn't working
Reset your 2FA (2:43) · Written guide: How to reset two-factor authentication (2FA) in Acenda Admin
Reporting
Generate reports (3:00) · Written guide: How to generate reports
What do the videos cover?
Creating items by hand, by catalog import, and by Super Template import
Building a Posting Template, including commonality and custom fields
Mapping products to a marketplace and checking channel status after connecting a sales channel
Correcting item errors, including AI-suggested fixes and Super Template corrections
FAQ
A video doesn't match what I see in Acenda. The admin has been redesigned since it was recorded — follow the linked written guide for the current click path.
The video won't play. Try a different browser, or check whether vimeo.com is blocked on your network.
I want a video on a topic that isn't covered.Contact Acenda Support and let Acenda support know — Acenda is always adding to the library.
Related articles
Still stuck? Contact Acenda Support.
Keywords
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