How to Resolve "Session Expired" or Automatic Logout Issues
Are you seeing a "Session expired" pop-up message on your screen and finding that you have been automatically logged out? Don't worry, this is a normal and secure process.
Why Does This Happen?
To ensure the highest level of security for your account, our system includes an auto-logout feature. If you are inactive on your account for a certain period, the system will automatically log you out to prevent any unauthorized access.
How to Log Back In
Fixing this is very simple. Follow these steps to access your account again:
Click the orange "Log in" button located at the bottom of the pop-up message on your screen.
[Image Here - Alt text: "Session expired error pop-up screen on mobile"]Enter your correct Username and Password on the login page.
Complete the login process and resume your normal activities.
What to Do If You Have Trouble Logging In
If you still face the same issue after trying to log back in, or if the page fails to load, please check the following:
Internet Connection: Verify that your internet connection is active and stable.
Browser Users: Clear your web browser's cache and cookies (e.g., Google Chrome, Firefox, Opera), then refresh the page.
App Users: If you are using the Baji Live app, clear the app's cache from your phone settings and reopen the app.
VPN: If you are using a VPN, turn it off and try logging in again.
Note: For the ongoing security of your account, always make it a habit to log out manually when you are finished playing or using the platform.
Main Keywords:
Session expired
Auto logout
Logged out due to inactivity
Account logged out
Can't stay logged in
Session expired (Bengali: সেশন এক্সপায়ার্ড)
Automatic logout (Bengali: অটোমেটিক লগ আউট)
Logged out by itself (Bengali: নিজে থেকে লগ আউট)