Hosting Help Desk
What is Boutique Backup?
How does the booking process work at Boutique?
What is the Boutique commission & payment policy?
What are best practices for increasing bookings?
What are your cancellation policy options?
Do you offer damage protection and screening for hosts?
Do you vet your guests?
What are your Terms & Conditions?
Navigating VAT as a Boutique host: with and without a VAT numberImportance of your residency address in determining VAT applicability.
How do I update my property listing?
Where can I find my messages?
How do I update a quote?
How do I decline a request?
What if I'm not receiving my request emails?
Where can I see my bookings?
How do I change or cancel a booking?
Where can I find my payouts?
Update your payout method, address and VAT number
Where do I update my property title, description, and address?
How do I update my contact information?
How do I update my profile and photo?
How do I update the rooms and spaces for my property?
How do I add or update photos?
What are your photography guidelines?
What is a Property Registration Number and where can I provide it?
How do I sync my Calendar?
How do I get my calendars from other platforms?
How do I customize pricing and availability in the calendar?
How do I set up my rates?
How do I set up my base and daily rates?
How do I set up my listing currency?
How do I set up taxes for my rates?
Can I apply discounts to longer stays?
How do I participate in promotions that Boutique is running?
How do I set up additional charges?
How do I update the amenities and service for my property?
How do I set up my cancellation policy?
Setting default/custom trip length & check in day requirements.
How are damage deposits handled?
How do I set my policies for events, photoshoots, pets and smoking?
How do I set check-in and check-out times?
How do I send directions and check-in procedures for guest arrivals?
How do I split my property into multiple units?
Where can I share my short-term rental agreement?
How do I reset or update my password?