Chexy Help Centre

Picking your payout method

e-Transfer, PAD, & Bill Pay Explained

24 articles

What are the different ways I can pay my Bills with Chexy? How do I pick the right one?

Can I switch back and forth between different payment delivery methods?

Can I Make Recurring Payments to My Payee Using Cheques?

Can I use multiple payment options for different payments with Chexy Wallet?

Interac e-Transfer

What will my Interac e-Transfer recipient see?

It says my payee's e-Transfer email is "invalid". What do I do?

How your recipients can minimize the risks of Interac E-Transfer fraud

How do I handle an expired Interac e-Transfer in Chexy?

How do I know if my e-Transfer has been deposited?

Interac e-Transfer: Frequently Asked Questions

Pre-Authorized Debit (PAD)

How to find your void cheque and PAD details

How to Find PAD Details on Chexy

Unknown PAD Payment Request — What Does This Mean?

Do PAD discrepancies cause payment delays for payees on Chexy?

How does Chexy handle PAD (Pre-Authorized Debit) discrepancies, and what should I do to resolve them?

How does Chexy Wallet handle Pre-Authorized Debit (PAD) payments, including discrepancies, unprocessed funds, or excess deposits?

How do I manage and prevent duplicate payments involving Bill Pay and PAD requests on Chexy?

How Can I Make Variable Amount Payments with Chexy?

How Can I Request a Refund on a PAD That My Payee Did Not Withdraw?

Does the Chexy Wallet store a balance or allow funds to be held for future payments?

Bell Canada Bill Pay Payee Troubleshooting

How to find the account number for a Bill Pay payment

What to do if your Bill Pay payment hasn’t been delivered or applied

Bill Pay: Frequently Asked Questions