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Support Centre for Venue Users
Find out how to use your account, what you can and can't do and how to get help!
Venue Helpdesk: how to reschedule my booking
Venue helpdesk: Do I need to buy anything else after I’ve ordered a package?
Venue helpdesk: What is happening with my event / booking?
Venue helpdesk: How do I cancel a booking?
Venue helpdesk: What do I do if a brand / agency cancels my booking?
Venue helpdesk: How do I raise an issue with a booking?
Venue helpdesk: How do I change the time of an event or request a new time for delivery?
Venue helpdesk: My package hasn't arrived
Venue helpdesk: Something is wrong with my event/delivery
Venue helpdesk: Can I change my delivery address?
Venue helpdesk: What do i do if my request is rejected