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Your Account

Account details, company details, security, subscription, and billing.

Your Account is located in the left-hand navigation. Click the account icon to open.


Account & Company Details

Update your name, role title, occupation, and email. These are used for login, notifications, and can appear in exported reports.

Add or update your company name, details, and logo. Once added, these appear

Your account email can't be changed, contact us via in-platform chat.


Subscription & Billing

Manage your plan and billing from Payments & Subscriptions in the Account section.

For a full breakdown of what's included in each plan see Feasly Pricing.

Free 14-Day Trial

Full access for 14 days. No charges during the trial. A credit card is required to start but you will not be charged until the trial ends. If you cancel before day 14, no payment is taken.

Upgrading to Feasly Pro

Go to Payments & Subscriptions, select Manage Subscription, then Edit Subscription, and choose Feasly Pro. Changes take effect immediately. You'll only be charged the difference for the remainder of the current billing cycle.

Downgrading to Feasly Lite

Go to Payments & Subscriptions, select Manage Subscription, then Edit Subscription, and choose Feasly Lite. If you have more than 2 active projects, the extras move to your archive and can be restored if you upgrade again. Your new plan starts from the next billing cycle.

Pausing your subscription

You can pause for up to 3 months. Your projects, data, and settings stay safe. Message us via in-platform chat and we'll take care of it.

Cancelling your subscription

Cancel anytime from Payments & Subscriptions. You retain access until the end of your current billing period.

Invoices

Go to Payments & Subscriptions, select Manage Subscription, click Billing History, and download invoices. Invoices download to your default downloads folder.


Team Members & Sharing

Team member management is coming soon. In the meantime, you can share individual projects directly from the Dashboard. See Dashboard.


Security

Reset your password at any time from the Security settings.

  • Never share your login details.

  • Account sharing is not permitted under our Terms & Conditions.

  • Use strong, unique passwords.

If you notice suspicious activity or think your account has been compromised, contact us via in-platform chat immediately.

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