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Understanding the price of a charging session with the Electra card

💰 How do I know the price of a charging session?

The price applied to a charging session is displayed in the Electra app, directly on the station page.


⚠️ Are there any additional fees?

Overstay or parking fees may apply at certain stations. These fees are visible on the station page in the app before starting your charging session.


🧾 How do I dispute a charging invoice?

For any dispute following a charging session that did not go as expected, please contact our customer service team via the in-app chat or by email.

See you soon on the Electra network! ⚡

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