Sometimes you need to deactivate a container in your inventory. This process removes it from active service without permanently deleting its record, which is useful for managing assets that are temporarily out of use (damaged, undergoing maintenance, or otherwise unavailable).
There are two methods for deactivating an inventoried container:
From the main Inventory tab
Direct from the customer’s location service page
Detailed process steps for each flow are below! You will need access to the Inventory tab / module to follow these steps.
This feature is currently in an open beta. If you run into any issues or have feedback, reach out to support with the blue chat bubble in your Hauler Hero account or support@haulerhero.com.
Want to learn more? Check out our Beta Inventory documentation.
Quick Tips
Deactivating a container is a non-permanent action. You can reactivate it at any time by returning to this page and clicking the toggle back to the on position.
This is different from deleting a container, which permanently removes it from the system, or removing a container, which just unassigns it from a specific service and location back to the general inventory. See How to Delete or Remove a Container for more.
How to Deactivate a Container from the Inventory tab
From the main navigation bar, click the Inventory tab.
From the All containers list, locate the one you wish to deactivate and click the vertical three-dot icon to the far right.
From the dropdown menu, select Edit container.
On the container’s detail page, find the Active toggle switch.
Click the toggle to set it to the off position. The toggle will turn from blue to grey.
Click the Save Changes button at the top right of the page to confirm the deactivation.
How to Deactivate a Container in Inventory from the Customer’s Service Page
This walks through how to deactivate a container from an existing customer’s location and service page (specifically the Details & pricing tab).
From the specific customer’s profile, make sure you’re on the Services tab.
Ensure the correct location is showing and click into the appropriate service (example: Residential | $25/monthly).
From the Details & pricing tab, in the Containers section, you’ll see all the relevant containers for this service location.
Find the container you want to deactivate and click the edit icon 📝 next to it.
This will open the Create container window. Click the Active toggle to turn it off. It will turn from blue to gray.
Click Save Changes.