Container Inventory Overview

If you've ever wondered how many containers you actually have, where they are, or which ones are sitting idle... you're not alone.

Hauler Hero's Container Inventory gives you a centralized system for tracking your containers — where they are, who has them, what condition they're in, and how they move through your operation. Whether you manage polycarts, roll-off boxes, or commercial dumpsters, inventory is built to work the way your team already operates.

Container Inventory gives every container in your fleet its own record with real-time status, location, and full movement history. You can see your entire fleet on a map or in a list—and you can filter by status, location, type, availability, and more.

We even support Bulk CSV import — For new users or those migrating from another system, the import workflow is a critical first step. This guided process will allow you to bulk-upload your existing container data from a spreadsheet (CSV) file, saving significant time on manual entry and ensuring data integrity from the start.

When a driver completes a delivery, pickup, or swap, the container status updates automatically in the CRM (Hauler Hero Office App) from their tablet (the driver mobile app). No double-entry. No phone calls to the office. It just works as part of the job they're already doing. This feature scales with you. You can start with simple quantity tracking or go all-in with full serial number tracking. You choose the level of detail that fits your operation.

Containers are now their own records in Hauler Hero. That means each container has its own identity, history, and lifecycle — independent of any single service or customer. This is a significant upgrade from the previous system, where container data was stored as a field on configured services.

With this beta release, you can:

Before adding individual containers, you'll set up your container types. A container type defines a category of equipment in your fleet — for example, "20-Yard Roll-Off" or "96-Gallon Trash Cart." Each type can include details like size (measure), material, and color.

You can choose whether to serialize containers on a per-type basis:

You can enable serialization on any container type at any time — it's not an all-or-nothing decision.

Containers move through statuses as they flow through your operation. When a driver completes a delivery, they'll see a prompt to confirm the inventory transaction — the container moves to In Service. When they log a pickup, it returns to In Yard. The system stays current because drivers confirm actions as part of completing the job.

“Move transactions” are the mechanism that keeps statuses in sync between the mobile app and the office CRM. They can also be logged manually from the office — from the All Containers view of the Inventory tab, click the vertical three-dot menu on any container and select Move container.

Want more specifics? See Getting Started with Container Inventory Management for full details.

Drivers will see container numbers on their stops in the Driver App. When a driver completes a stop (delivery or removal), the move transaction fires automatically back to the CRM — no manual logging needed on the driver side.

Note: In the current release, drivers can view container information and move transactions auto-sync on stop completion. Driver-side inventory search, container selection, and pickup confirmation are coming in a future mobile update.

To generate reports on your container inventory, follow these steps:

The inventory report consolidates container data across your operation and supports filtering by service and route.

If you have questions about setting up or using Container Inventory, reach out to the Hauler Hero support team at support@haulerhero.com (or use the blue chat bubble in your Hauler Hero office app). See Customer Support FAQs for more.