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Oct 7, 2026 - CRM Release Notes

Release Date

October 7, 2026

New Features/Improvements

  • When clicking a stop in the Route Manager, you’ll now see that stop’s information in our new Stop Details drawer.

  • You can now see when a driver entered and left a stop’s boundaries (also known as a “geofence”). This information’s available in:

    • Our new Stop Details drawer in the Route Manager Advanced Board view

    • When opening a stop via the Route Manager’s Advanced Map view

    • The Work Order Detail view under Location

    • Exceptions Review in a work order’s overview

    • Learn more in our Help Center

  • Taxes can now be grouped on invoices all together using “Consolidated, all taxes.”

    • The original consolidation is now called “Consolidated by tax.”

    • This feature is only available to those using our latest tax system.

    • If you’re using our legacy tax system and would like to our latest tax system, reach out to Support via Live Chat or support@haulerhero.com and we’ll get you started.

  • We’ve added a column for Account Number into Review lists; clicking it will open that customer’s account in a new tab.

  • We’ve also added Account Number to the inventory list, so you can see which customer the container’s at without opening the Container Detail view.

Bug Fixes

  • Fixed an issue where accounts that have been automatically suspended could stay suspended longer than expected after a customer had paid.

  • Fixed issue where Route Manager’s next-day and previous-day navigation arrows didn’t function as intended.

  • Fixed minor performance issues in Work Orders Review.

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