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Oct 9, 2026 - CRM Release Notes

Release Date

October 9, 2026

New Features/Improvements

  • CRM users and Hauler Hero Road users can now add Disposal Stops to their routes.

    • CRM users can create recurring and one-off disposal stops for a given day.

    • Hauler Hero Road users can record unscheduled disposal stops from their tablet.

    • Learn more in our Help Center.

  • Dry Runs are now a supported service action in CRM and Hauler Hero Road.

    • Use these to record trips where a driver couldn’t complete a service; for example: empty or blocked containers, containers not set out, etc.

    • This allows you to charge a dry run fee without affecting the customer’s regular rate.

    • To enable Dry Runs, you’ll need to set it up as a service action via Settings > Business Lines > Attributes.

    • Learn more in our Help Center.

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