After your order has been delivered and the courier confirms the delivery, the final invoice will be sent to your email address. If you have not received the invoice, go to Profile → Orders in the „LastMile“ app, select the order and click Request invoice by email.
Please note that invoices can be reissued with company details only if a company with all the required information has been added to the account used to place the order.
You can add a company to your account by selecting Profile → Companies → Add company. Then enter the company name, address and company registration number.
VAT invoices can be reissued if no more than 7 business days have passed since the order was delivered. To request a VAT invoice to be reissued, please contact us by email at support@lastmile.lt.
Credit invoices are sent automatically once a month.
If you cannot find the answer you are looking for, you can contact the „LastMile“ Customer Support team by email at support@lastmile.lt or via the „LiveChat“ messaging platform.
Customer Support working hours: Monday–Sunday, 08:00–22:00.