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Why did my domain registration fail or get stuck?

What to do when some domains fail to register or get stuck after purchase (don't re-buy).

Sometimes a batch of domains doesn't finish registering — for example only some of the domains in an order become active, or a domain stays stuck after purchase.

This is almost always something we resolve on our side, not a problem with your order or payment.

What to do:

  • Don't re-purchase the failed domains and don't keep retrying — this can create duplicate charges without fixing the issue.

  • Contact support with the affected domain names. We'll complete the registration on our side (force-register) and confirm once they're active.

Your plan and allotment are unaffected while we sort this out.

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