There are two separate reasons you might not be able to request an nsave card right now:
The phased rollout — cards are being released gradually, so some customers get access before others.
Country availability — cards are available in some countries, coming soon in others, and cannot be issued in a few.
These are very different situations, so it's worth knowing which one applies to you.
1. We're rolling cards out in phases
Rather than launching to everyone at once, we're enabling cards for customers in batches. This lets us watch closely how everything performs and fix anything before it affects more people.
This means:
You may not see the option to request a card yet, even if your country is supported.
Another nsave customer — even in the same country — may already have theirs.
Nothing is wrong with your account, and you don't need to do anything.
There's no waiting list and no way to skip ahead — including by contacting support. We'll let you know in the app as soon as cards are available to you.
Make sure you're on the latest version of the nsave app so the Cards section appears as soon as you're included.
2. Countries where cards are available
Cards can currently be issued to nsave customers residing in:
Antigua & Barbuda · Argentina · Australia · Bahamas · Bangladesh · Barbados · Belize · Bolivia · Brazil · Cayman Islands · Colombia · Costa Rica · Côte d'Ivoire · Dominica · Dominican Republic · Ecuador · Egypt · El Salvador · Ghana · Grenada · Guatemala · Guyana · Honduras · Japan · Kenya · Malaysia · Mexico · Morocco · New Zealand · Pakistan · Panama · Paraguay · Peru · Philippines · Saint Kitts and Nevis · Saint Lucia · Saint Vincent and the Grenadines · Senegal · Singapore · South Africa · Suriname · Thailand · Trinidad and Tobago · Turks & Caicos Islands · Uganda · United Arab Emirates · Uruguay · Zambia
Remember: being in a supported country doesn't mean you'll see the card option immediately — the phased rollout above still applies.
3. Coming soon: United Kingdom and the EU
Cards are not yet available to residents of the United Kingdom and EU countries — but they're coming soon. We'll announce it in the app as soon as they launch.
4. Countries not currently supported
Cards can't currently be issued to residents of countries outside the list above. Among the ones we're asked about most:
China (Mainland) · Hong Kong · India · Israel · Nepal · Nigeria · Türkiye · Ukraine · United States · Vietnam
This isn't permanent — supported countries expand over time, and we'll announce new ones in the app. Your nsave account and its other features are not affected.
5. Countries where cards cannot be issued
Because of sanctions and the rules our card issuing partner and the card networks operate under, cards cannot be issued to anyone resident in, incorporated in, or operating in:
Afghanistan · Belarus · Central African Republic · Cuba · Democratic Republic of the Congo · Eritrea · Iran · Iraq · Libya · Mali · Myanmar (Burma) · Nicaragua · North Korea (DPRK) · Russia · Somalia · South Sudan · Sudan · Syria · Venezuela · Yemen · and the Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia regions of Ukraine
The authoritative and always-current version of this list is published in our terms:
If you're in one of these countries, we're genuinely sorry — this isn't a decision we're able to make differently. Your nsave account and its other features are not affected.
6. Places you can't spend, even with a card
Separately from where cards can be issued, nsave cards cannot be used for spending in, or in transactions involving counterparties located in:
Cuba · Iran · North Korea (DPRK) · Russia · Syria · Ukraine (including the Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia regions) · Venezuela
Payments to merchants in these places will be declined automatically.
FAQs
Is my country supported? I can't tell.
If your country is in the supported list above and you still don't see the option to request a card, it's the phased rollout — you're simply not in the current batch yet. If it isn't in the list, cards aren't available there for now.
Can support add me to the rollout early?
No. Our support team can't move you into an earlier batch, so there's no need to get in touch about it.
Does my nationality matter, or where I live?
Card eligibility is based on your country of residence — the address on your nsave account. Your nationality may still be considered as part of compliance checks.
My application was declined. Why?
See Why was my card application declined? — declines can happen for a variety of reasons, and we can't always share the specific one.
Can I apply again later?
Yes. Eligibility changes over time, so it's worth checking back — particularly if you've updated your details or moved.
Will I be able to use Apple Pay or Google Pay?
That depends on your country too, but on Apple's and Google's rollouts rather than ours. See Why can't I add my nsave card to Apple Pay?
Questions about your own eligibility? Message us in the app or email support@nsave.com.