Pulseway Help Center

Troubleshooting

FAQs and solutions for common configuration errors

Pulseway Cloud Backup pre-requirements

REST API rate limits

Cloned systems - Pulseway is displaying multiple systems as one system.

Linux - OPENSSL_1.0.0 not found on Raspberry Pi

Create a master image with Pulseway agent

How to restart a service using Task Scheduler

Error 1001: The Specified Service Already Exists

Pulseway Agent installation error (1001)

Incorrect username and/or password error (202/295)

How to enable diagnostic logging in the Pulseway Web App?

How to fix Webroot licence expiration issue

Pulseway Antivirus keeps deleting one of my applications. What can I do to prevent it?

Since I enabled the Pulseway Antivirus, my systems have become slow.

Discovery and Deployment

I'm trying to add the probe, but all my systems is marked as Read Only?

The agent deployment fails

Web Application

I'm getting an error: Too many invalid requests, please try again later

Why am I getting the error HTTP request was forbidden?

IT Glue Integration

Pulseway PSA and IT Glue fail to connect

Windows Server Backup

Trying to use PowerShell impersonation on a Win 2008 R2 server for windows backup monitoring and I'm receiving the following error "ExecuteChecks timed out after 15 seconds"

Troubleshooting SSL connection errors

How to allow pop-ups for PayPal payments

Not receiving email notifications (Team subscription plan)

Troubleshoot on-prem server not updating

Downloading and installing .NET Framework 4.8 (On-Prem)

Remote control troubleshooting - Windows to Windows

Remote Control issue- Windows to Mac

Pulseway Remote Control V2 - Troubleshooting info for Support

The chat icon is missing during remote session

Remote Control on Demand

PSA outbound email settings

PSA outbound email settings - "The remote certificate is invalid according to validations procedure"

SMTP settings for the Office365

SMTP settings for the Gmail