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Troubleshooting
Troubleshooting
FAQs and solutions for common configuration errors
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By Paul and 3 others
4 authors
29 articles
Pulseway Cloud Backup pre-requirements
REST API rate limits
Cloned systems - Pulseway is displaying multiple systems as one system.
Linux - OPENSSL_1.0.0 not found on Raspberry Pi
Create a master image with Pulseway agent
How to restart a service using Task Scheduler
Agent
Error 1001: The Specified Service Already Exists
Pulseway Agent installation error (1001)
Incorrect username and/or password error (202/295)
Antivirus
How to fix Webroot licence expiration issue
Pulseway Antivirus keeps deleting one of my applications. What can I do to prevent it?
Since I enabled the Pulseway Antivirus, my systems have become slow.
Discovery and Deployment
I'm trying to add the probe, but all my systems is marked as Read Only?
The agent deployment fails
Web Application
I'm getting an error: Too many invalid requests, please try again later
Why am I getting the error HTTP request was forbidden?
IT Glue Integration
Pulseway PSA and IT Glue fail to connect
Windows Server Backup
Trying to use PowerShell impersonation on a Win 2008 R2 server for windows backup monitoring and I'm receiving the following error "ExecuteChecks timed out after 15 seconds"
Other
Troubleshooting SSL connection errors
How to allow pop-ups for PayPal payments
Not receiving email notifications (Team subscription plan)
How to enable the diagnostic logging
Remote Control
Remote control troubleshooting - Windows to Windows
Remote Control issue- Windows to Mac
Pulseway Remote Control V2 - Troubleshooting info for Support
The chat icon is missing during remote session
PSA outbound email settings
PSA outbound email settings - "The remote certificate is invalid according to validations procedure"
SMTP settings for the Office365
SMTP settings for the Gmail
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