Analytics
Analytics facilitates deep-dive reporting and trend analysis over time.
By Jordan and 1 other2 authors19 articles
- Evaluation Timer
- Which Scorebuddy API endpoints to use in order to build reports in your own BI space
- Agent Engagement Reports
- Analytics 1.10 Causes by Staff
- Analytics Navigation
- Filter in Analytics
- Reports for general trend overview
- Reports for insights on employees’ performance
- Reports for Supervisors
- Reports for Evaluators and productivity insights
- Reports for identifying coaching needs
- Reports for compliance trends
- Advanced Reporting for custom reporting
- Analytics Reports – Cheat Sheet