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Frequently Asked Questions
Frequently Asked Questions
54 articles in this collection
Written by
Ted Schera
What is a Seat?
A Seat represents a Wipster user with login credentials and access to your Team.
Written by
Ted Schera
Updated over a week ago
How do I update the email address associated with my account?
Written by
Ted Schera
Updated over a week ago
Most Frequently Asked Questions
New Review Tools: FAQ
Written by
Ted Schera
Updated over a week ago
Wipster FAQs
Written by
Ted Schera
Updated over a week ago
Uploading FAQ
How do I upload a video/media asset?
Written by
Ted Schera
Updated over a week ago
What file formats do you support?
Written by
Ted Schera
Updated over a week ago
What video formats do you support for upload?
Written by
Ted Schera
Updated over a week ago
How do I upload media from my Dropbox, Google Drive or Box account?
Written by
Ted Schera
Updated over a week ago
Which aspect ratio does Wipster use for playback?
Written by
Ted Schera
Updated over a week ago
How do I switch between versions?
Written by
Ted Schera
Updated over a week ago
Commenting FAQ
How do I make a comment on a video, image, or audio file?
Written by
Ted Schera
Updated over a week ago
Mention
Want to get someone on your team's attention? Mention them directly in a comment!
Written by
Ted Schera
Updated over a week ago
I’m done giving feedback. Now what?
Written by
Ted Schera
Updated over a week ago
Can I disable commenting when I share a video?
Written by
Ted Schera
Updated over a week ago
How do I edit a comment?
Written by
Ted Schera
Updated over a week ago
How do I delete a comment?
Written by
Ted Schera
Updated over a week ago
Can I save my to do list as a PDF?
Written by
Ted Schera
Updated over a week ago
Can I hide comment boxes?
Written by
Ted Schera
Updated over a week ago
Can I copy and paste content inside of comments?
Written by
Ted Schera
Updated over a week ago
Can I save comments from an asset to my desktop?
Written by
Ted Schera
Updated over a week ago
Can I print out the comments on my video or image?
Written by
Ted Schera
Updated over a week ago
Why can't I make a public reply to a Team-Only comment?
Written by
Ted Schera
Updated over a week ago
How do I attach an image to a comment?
Written by
Ted Schera
Updated over a week ago
Sharing FAQ
What are the different 'share types'?
Wipster features three different types of 'shares' to help you get the type of feedback you're looking for.
Written by
Ted Schera
Updated over a week ago
What are the options when sharing an asset from the review tools on Wipster?
Written by
Ted Schera
Updated over a week ago
How do I share more than one file at once?
Written by
Ted Schera
Updated over a week ago
What is a shareable link?
Written by
Ted Schera
Updated over a week ago
Can I share an entire folder?
Written by
Ted Schera
Updated over a week ago
How can I limit user access to a specific project folder?
Written by
Ted Schera
Updated over a week ago
Can I view and disable a shareable link?
Written by
Ted Schera
Updated over a week ago
Can I automatically invite reviewers from a previous version?
Written by
Ted Schera
Updated over a week ago
Does a shareable link from Version 1 of a video or image roll over to Version 2?
Written by
Ted Schera
Updated over a week ago
Can I add password protection to my shared media?
Written by
Ted Schera
Updated over a week ago
Can the original video or image file be downloaded later on?
Written by
Ted Schera
Updated over a week ago
Can I revoke someone’s access to an asset?
Written by
Ted Schera
Updated over a week ago
Can I have tighter control over how my team members share media in my account?
Written by
Ted Schera
Updated over a week ago
What are shared folders?
Written by
Ted Schera
Updated over a week ago
What happens to existing share links when I archive a folder?
Written by
Ted Schera
Updated over a week ago
How do I delete a reviewer that has been invited through a private share link?
Written by
Ted Schera
Updated over a week ago
Notifications and Reviewers
What notifications will my clients / reviewers receive?
Written by
Ted Schera
Updated over a week ago
Will I receive an email notification whenever someone makes a comment on my video or image?
Written by
Ted Schera
Updated over a week ago
How do the Wipster desktop notifications work?
Written by
Ted Schera
Updated over a week ago
Is there a way to tell if someone has viewed or commented on the video or image?
Written by
Ted Schera
Updated over a week ago
How do I know who has approved my video or image?
Written by
Ted Schera
Updated over a week ago
How can I tell what permissions my reviewers have and what actions they have taken?
Written by
Ted Schera
Updated over a week ago
Why can't my reviewer log in?
Written by
Ted Schera
Updated over a week ago
More FAQs
Where is my restored file that was previously trashed or archived?
restored
Written by
Ted Schera
Updated over a week ago
How do I add team members?
Written by
Ted Schera
Updated over a week ago
What browsers do you support?
Written by
Ted Schera
Updated over a week ago
How do I upload a profile picture?
Written by
Ted Schera
Updated over a week ago
How does 'authenticated user share' work?
Written by
Ted Schera
Updated over a week ago
I sent some content to the trash, why hasn't my usage changed?
Written by
Ted Schera
Updated over a week ago
Can I view videos in full screen mode?
Written by
Ted Schera
Updated over a week ago
How does HD work on Wipster?
Written by
Ted Schera
Updated over a week ago