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Frequently Asked Questions
What is a Seat?
How do I update the email address associated with my account?
Project Library Beta - FAQ
How do I make a comment on a video, image, or audio file?
Mention
I’m done giving feedback. Now what?
Can I disable commenting when I share a video?
How do I edit a comment?
How do I delete a comment?
Can I save my to do list as a PDF?
Can I hide comment boxes?
Can I copy and paste content inside of comments?
Can I save comments from an asset to my desktop?
Can I print out the comments on my video or image?
Why can't I make a public reply to a Team-Only comment?
How do I attach an image to a comment?
What notifications will my clients / reviewers receive?
Will I receive an email notification whenever someone makes a comment on my video or image?
How do the Wipster desktop notifications work?
Is there a way to tell if someone has viewed or commented on the video or image?
How do I know who has approved my video or image?
How can I tell what permissions my reviewers have and what actions they have taken?
Why can't my reviewer log in?
Where is my restored file that was previously trashed or archived?
How do I add team members?
What browsers do you support?
How do I upload a profile picture?
How does 'authenticated user share' work?
I sent some content to the trash, why hasn't my usage changed?
Can I view videos in full screen mode?
How does HD work on Wipster?