There's no "go live" switch in yayloh. You're live as soon as customers can find your return form. Here's how to make sure they do.
Before you start: finish the Onboarding Steps, and test a dummy return.
Add your return form link
You'll find the link at the top left of your dashboard. Add it to:
Your return policy page, clearly visible.
Your terms and conditions and website footer. Replace any old return instructions or links.
Your order confirmation or delivery emails, ideally as a pre-filled link, so customers don't need to type their order number or email. See One-click pre-filled return URL.
Your paper return slip, as a QR code customers can scan. Use a free generator such as Shopify's QR code generator.
Update your policy texts
Make sure your website texts match how you've set up returns, exchanges and claims in yayloh. Need a starting point? Copy and adapt our return, exchange and claim policy templates.
Once these are done, you're live ✅ See what to keep an eye on in After going live with yayloh.