General
Quick admin how-tos for managing users, centres, and your 1Place setup.
17 articles
Get Ready for 1Place: User Guide
Guided Tours for the Things You Need MostUse the buttons below to start easy, step-by-step tours that walk you through the things we get asked about most.
My DetailsThis article explains how to edit your details within 1Place.
Account DetailsThis article will explain how to edit details surrounding your firm within 1Place.
How To: Upgrade your 1Place Subscription PlanThis article explains how to upgrade from a Trial to a Pro Plan.
Customize LabelsThis article will explain how to customize your labels for many different areas of your 1Place instance.
TagsThis article explains how to create new Tags, as well as how they are used within 1Place.
Integrations with other Software ProvidersFind information about our Integrations with Childcare Management System or CRM.
Franchisees (Centers/Services/Stores)This article will explain what the Franchisee tab shows, and how it is useful.
Franchise (Center) TabsThis article will explain how to customise tabs within your 1Place instance.
Add Franchisee Wizard
RoomsThis article will explain the Room Manager within 1Place.
Add Site Wizard
How Do I: Reset User Passwords [videos]This article provides a clear guide to help you change the passwords of other users efficiently.
Incident Email TemplatesCustomise the Incident Email message that is sent to parents / caregivers.
General Troubleshooting Guide: login, access, loading issues
How to renew Credit Card Subscription?