Getting started with 1Place is quick and easy!
In just a few steps, you’ll be all set to manage your daily tasks, complete checklists smoothly, and track incidents effortlessly. Whether you’re using the mobile app or web version, 1Place helps keep everything organized, so nothing slips through the cracks. With the right setup, you’ll spend less time on admin work and more time focusing on what really matters. Let’s dive in and get you up to speed!
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Step 1: Get the 1Place App!
Download 1Place Compliance Manager from the App Store (iPhone) or Google Play (Android) or log in via the Web App at app.1placeonline.com.
Step 2: Explore the Web App
Familiarize yourself with the key features:
Home Page – Your command center
Checklist – Stay on top of tasks
Incident – Report and track incidents
Tickets and Hazards – Manage and resolve issues
Drafts & Favorites – Quickly access important items
To know more about the 1Place Web App, you may also visit these articles:
Step 3: Daily Home Page Checks
Important!!!
Make it a habit to check your 1Place Home Page at least three times a day — Morning, Midday, and End of Day.
This is your main dashboard where you’ll see everything you need to action — from checklists that need to be completed, incidents that need reporting, to tickets waiting for resolution.
Checking regularly helps you stay on top of your daily tasks, avoid missing important deadlines, and keep your location running smoothly. It’s also where you’ll see reminders for overdue checklists or anything assigned specifically to you.
Think of it as your personal to-do list and communication hub — checking it often keeps you in control and ready for the day ahead!
Step 4: Need Help? Get Support!
If you have questions, we’re here to help! Check out support resources or reach out for assistance.
Here are the different ways you can get support from 1Place:
Help Desk / Knowledge Base
Access helpful articles, guides, and step-by-step instructions anytime at our Help Desk to quickly find answers to common questions.
Training Videos & Tours
Watch guided product tours and training videos to learn how to navigate 1Place and use its features with confidence.In-App Support / Live Chat
Need help while using 1Place? Use the in-app chat feature to message our support team directly for quick assistance and meet our AI Support Agent, Joy. It can be accessed through this button at the lower left of your Web App screen.
Contact Your Admin
For site-specific questions or permission updates, reach out to your internal 1Place Admin or Manager.Email Support
Send us an email at support@1placeonline.com for any technical issues, questions, or help you need.
We're here to help — whichever way works best for you!
With these simple steps, your team will be ready to maximize 1Place and keep everything running smoothly!