For: All admins
Chat with Jolly support from your admin dashboard. Use it for any problem or question the Help Center does not answer.
Steps
Search the Help Center. Your answer may be at intercom.help/jollypoints/en.
Click Help. It is in the left sidebar of your admin dashboard.
Describe the problem. Please add the details below so we can help quickly. We reply in the chat window.
What should I include in my message?
Give us details so we can find the right account or record.
For a points question about an employee, send their full name. Also send the phone number on their Jolly account. It helps us find the account.
For a missing or wrong employee record, send their name, work email and hire date.
For a number that looks wrong, send which number, what you expected and what you see. Add any filters you used and a screenshot.
Questions? Click Help in the left sidebar of your admin dashboard to start a chat with us.