This article explains why we recommend WhatsApp, how it works, and what to do if you prefer to use SMS instead.
Can I still use my phone number?
Yes. You can always sign up using your phone number.
WhatsApp is simply the delivery method we recommend for receiving your one‑time verification code (OTP).
If you don’t have WhatsApp, or prefer not to use it, you can still request the code via SMS — it just takes one extra step.
Why does nsave recommend WhatsApp?
We strongly recommend WhatsApp for verification because it provides:
🔐 Better security – WhatsApp messages are encrypted and less vulnerable to interception than SMS
⚡ Faster delivery – Codes usually arrive instantly, even in regions with unreliable SMS delivery
🌍 Higher reliability – WhatsApp works more consistently across different countries and networks
Using WhatsApp helps reduce failed verifications and keeps your account safer.
How WhatsApp verification works
When you choose WhatsApp verification:
We send a 6‑digit code to your phone via WhatsApp
Enter the code in the app to continue
Important to know
The message may come from different official WhatsApp numbers
If you don’t see the code in your last chat, check if you received a new WhatsApp message from a different sender
The code is valid for a limited time for your security
What if I don’t have WhatsApp?
If you don’t use WhatsApp:
Tap “I don’t have WhatsApp” during sign‑up
Choose to receive the code via SMS instead
SMS verification may be slightly slower and less reliable in some regions, which is why it’s shown as a secondary option.
Why not SMS?
We prioritise WhatsApp because it offers stronger protection against fraud and SIM‑swap attacks.
SMS is still available, but placing WhatsApp first helps:
Reduce account takeovers
Improve successful sign‑ups
Protect users in regions where SMS delivery is inconsistent
Need help receiving your code?
If you’re having trouble:
Make sure your phone number is entered correctly
Check WhatsApp for new messages from different senders
Try resending the code after the timer ends
If the issue continues, contact support from the app.
Our goal is simple: keep your account secure while making sign‑up as smooth as possible, wherever you’re signing up from.
