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Agent Insight
Agent Insight
Want to learn more about dashboards and our agent engagement add-on? Let's have a look!
By Jordan
1 author
21 articles
Agent Insight overview
Admin requirements to display a Score on Dashboards
Benefits of the Agent Insight add-on
Agent Dashboard
Peer to Peer Scoring
New Agent Dashboard
Navigation - Agent Dashboard
Optional Self Score
Agent Dashboard Training
Supervisor Dashboard
Score Alignment
Employee Appraisal
Supervisor viewing Employees' Results
Inbox
Team Admin Dashboard
Team Admin Dashboard overview
Goals tab for the Team Admin
Filter for the Team Admin dashboard
Group Admin Dashboard
Group Admin Dashboard overview
Filter on Group Admin Dashboard
Group Admin goals setting
Global Admin Dashboard
Global Admin Dashboard overview
Filter for Global, Group and Team Admin Dashboard
Global Admin setting Goals
FAQ
I changed my Employees Team/Group and now their Dashboard is empty
